“In Finland, least commercial use has probably been made of the top expertise and resources found in the public sector, because the creation of new businesses has not traditionally been among its objectives.”
Timo Hämäläinen 11.12.2012

What kind of Finland do we aspire to in 2030?

Finland is an exceptionally good provider of opportunities

- Everyone in Finland has the opportunity to participate and influence society

In the future, the public administration will strengthen and leverage the resources of civic society, markets and citizens’ movements. Administrative openness will enable these actors to support one another. Customer service and genuine encounters will be characteristics of the Finnish administration. In 2017, Finland will be one hundred years old and acting as a facilitator for the rest of the world. Finland will be known as the country of free data and facilitation. Libraries will serve as points of democracy and ‘facilitating locations’, where citizens can have an influence and participate. Central Helsinki’s library will be known as the ‘Alexandria of the facilitating world’. In the future, Finland will have the world’s best training programme in facilitating skills. This programme will operate in the international market. The Open Knowledge festival will be attended by 10,000 people. Renewed qualification requirements, recruitment criteria and job descriptions for public servants will emphasise prior demonstration of the ability to solve welfare problems affecting the general public and entrepreneurs.

Alongside the public administration, the resources provided by a civic society, markets and citizens’ movements are required in order to lighten the unwieldy public sector and facilitate the targeting of resources to where they are most needed. However, the Finnish welfare society, its core values and achievements must be preserved. The public administration must not be a burden on citizens. Instead, it must augment their resources and help them to improve their ability to take note of their surroundings and act.

Major projects to improve people’s everyday lives can be implemented with the help of ICT. For instance, the combination of the digital dimension and voluntary work could lead to the reintroduction of village schools. ICT may also help older people to continue living at home.


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