What kind of Finland do we aspire to in 2030?
Finland a leader in digital administration
- Information and services available for all, competent people have a licence to act
In 2030, the public administration will be lighter, digitised and seamlessly connected to civil society in Finland. In the future, citizens will support the welfare society and service production through their own feedback and participation. Future public services will be easily accessible online, or face-to-face for those who need personal contact. All information will be digitalised. Finland will implement a legal reform obliging enterprises and the public administration to provide users with their personal data. Everyone will be able to manage and use their own personal information. ICT will lighten public administration and bring wellbeing to people’s everyday lives. In the future, Finland will utilise continuous and challenging local democracy and participatory budgeting. A local approach will have replaced state orientation. A beta‐version of digital administration will be in use, on whose basis almost complete ideas can be introduced for trial. Public servants will be able to tolerate continuously unfolding situations and to act in a digital reality. If necessary, they will also act as facilitators, i.e. supporting citizens and entrepreneurs to work on problems and find solutions.
In relation to the size of the country, public sector expenses have increased too much in Finland. Electronic services will lighten the public administration and incur savings. Power must be pushed downwards to actors and modernisers, in order to enable Finland to regenerate and develop in an agile way. Public servants will take charge of facilitating activities, solving welfare problems together with citizens, and defining major goals, utilising citizens’ own situational awareness. The job description of those reforming and developing administration will include open sharing and simplification of outputs. Simultaneously, the administration will be able to change and become a self-regenerating platform for mass innovation and flexible service.
Public administration cannot be constructed solely on digital systems, since they are prone to a number of disturbances and cannot replace all administrative tasks, even in the future.